It's been a long day, so I'm sorry to say that I've forgotten the name of the gentleman who helped me today with both checking out the truck and returning the truck, but he was absolutely amazing. He handled a couple of difficult customers that were in line ahead of me with patience and kindness, and even though the internet and website were having difficulties today, he was unphased and simply did his absolute best to ensure all customers were taken care of as quickly as possible. Thanks to him, my move was very easy.
Denise G
Kings Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Collins, CO 80524
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The man we dealt with to reserve and then when we picked up the truck was basically a prick. The only saving grace from this rental experience was that I didn’t have to deal with him when we returned the truck; the gentleman that completed the return was great. When making the reservation, I had to give my cc to be manually entered and was told the pos devices were not working. My credit card info was stolen soon after- before I made another transaction. I had a charge to a utility in Texas and attempted charges from overseas so I had to cancel my card and start renewing all my recurring charges-such a pain. The truck was clean and I believe just used locally which is good; I wouldn’t want to drive it very fast or very far. I will use a different rental location for future needs. Respectfully, James H
Paula MI was surprised that we no longer fill the truck up with a full tank. I was worried about the scratches and dents already on the truck but took pictures as directed and there was no issue upon return.
LOREETA BZack was a big help getting us started with our rental. Thanks
WILLIAM HNot letting people drop off the truck in different locations. That’s the whole point of renting a vehicle and driving it across the state so we can drop it off where we moved to: not drive it back to where we came from. It’s a money grab on your company end.
Danielle W