Reserved a 10ft truck, but got a 15ft. ,that worked out better in the long run. So no issues. Only reason for not 5 stars is that they help you estimate the miles you will drive and it's double $ per mile if you go over. They didn't add the 5 miles from store to my first point, so I was over 10miles at check in. Not a big deal, but just a reminder to everyone, calculate your mile ahead of time. I would use this location again!
ROBERT C
Huffmans Farm & Home
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Madison, IA 52627
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Pick up and drop off was very smooth. Everyone was helpful and friendly. I did however have problems with additional mileage charge and have spent much time and 4 phone calls to get this accomplished. I was charged extra due to there not being a local drop off. I have worked hard to get the charges reimbursed. . . .still working on it.
MICHELE KWas not happy to be charged an extra $9 for exceeding miles when there are plenty of Uhaul locations in Burlington. It would not give me any of those location options when booking the return.
JASON ZThe process was very easy, thank you!
Sheri HThere wasn't a way to chain the car in the front, and a not great way to chain it in the back.
CRAIG S