Moving Truck Rental in Franklin, NJ at Highlands Self Storage
(U-Haul Neighborhood Dealer)

765 reviews

178 N Church Rd   Franklin, NJ 07416

(973) 827-1526

Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 11 am - 4 pm

Services at this Location:

Contact Us

(973) 827-1526

178 N Church Rd
Franklin, NJ 07416

Services at this Location:

Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 11 am - 4 pm
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Franklin, NJ 07416

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

765 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Simply stay the same!!

Sandy J. 
Rating:
5.0

Nothing. The WiFi was down when I arrive to pick up the equipment. The representative went into the uhaul traffic system thru their phone and got me on my way.

Timothy B. 
Rating:
5.0

Flawless experience Met / greeted with warmth and smiles Same feeling, different people when returning Wonderful experience!!

Sandy J. 
Rating:
5.0

Truck was ready before my scheduled appointment. It was clean and well taken care of. Return was easy.

Marc F. 
Rating:
5.0

This particular trailer was showing its age and should be taken out of service

Chris F. 
Rating:
5.0

Everything was good.

Walter H. 
Rating:
5.0

family owned are the best

Elke K. 
Rating:
5.0

Great !!

Fred B. 
Rating:
5.0

Amazing Staff and Amazing Service.....

Edwin C. 
Rating:
5.0

No improvements needed. I did in person check in. Customer service was exceptional, both the cab and cargo bay were very clean, and no problems with any of the equipment.

Carl L. 
Rating:
5.0

The driver door does not closed properly. Heard wind and engine noise all the way. And the cigarette chargers on the dash board were not working. Thank God the one in the glove compartment was working. An overall maintenance check should be done on all trucks before renting them, especially if they are going long distances. Apart from the issues above, the truck ran well. Thanks again!

Lenford A. 
Rating:
5.0

Great place would not change anything

Bonnie H. 
Rating:
4.0

Only negative was pricing was not clearly explained at the beginning

Michael K. 
Rating:
5.0

Such a pleasant experience. Everyone was so nice, helpful and courteous.

Maryann F. 
Rating:
5.0

Just keep doing the same thing: no fuss, no muss, classy people to work with that are on site and helpful. Every thing clean and organized.

Gina F. 
Rating:
3.0

At this location the service was excellent . The young lady at the desk was very professional, helpful and knowledgeable about the rental, the owner of the location was very helpful and pleasant as well. Great service

henry G. 
Rating:
3.0

A short trip to pick up a table cost me $180. Ridiculously expensive. Before I took the van there was 0 information of the cost. I don't think I would recommend anyone at this point. The van was super clean and the staff were pleasant! When I returned the van that's when I was told that I had to pay a different rate because it was a Saturday. I wish I knew that before I rented it.

Elia Y. 
Rating:
5.0

Staff was very friendly.

Renate G. 
Rating:
5.0

Nothing. These guys have it under total control. Would definitely rent from Highlands Self Storage again.

Michael B. 
Rating:
5.0

every thing was great really clean operation and look forward to future business

MIKE M. 
Rating:
5.0

The customer service on the 800 number was not helpful. Did everything on line and was screwed around with pick up time and brought it back a day earlier. The pick up place personally called me and got me set up to the right time. And not what the 800 number did. I will personally go thru the place and not the web site. The manager at the pickup place was so helpful just not your website.

Tommy E. 
Rating:
5.0

This facility is the cleanest place I have ever seen!! If you are looking in the area of Hardyston NJ this is the place for all your storage needs.

veronica Z. 
Rating:
1.0

This place specifically stated a $50 reservation guarantee, but when I arrived to pick up my reserved vehicle, it was not available. I was then assigned a truck of different size and then re-assigned a different sized truck again. I spoke via live chat and on the phone and was told only a supervisor could input the $50 credit, and the supervisor would be notified and follow up. Never received a follow up and the representative was very rude and unhelpful. If U-Haul offers a reservation guarantee, they should keep it and honor their word.

Jefferson L. 
Rating:
5.0

Advise customer about all fees (enviromtal, nj domestic security). I was surprised by the additional fees. Side note, the staff is amazing.

grace K. 
Rating:
5.0

Maybe let people know the need a credit card. I know it's just like renting a car but I wanted to pay in cash. Thanks

Barbara R. 
No reviews have been submitted for this location.

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