Spoke to the gentleman on the phone, dropped keys off in a drop box. Very easy.
Chris W
Line X Of Dayton
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, OH 45005
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- 5.0 Average Customer Rating
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How U-Haul Reviews WorkI may be just be overreacting, but just didn't feel welcome. My greating was two guys out front of the entrance of building and as I went to go in to drop off key, one of the guys sticks out his hand and just asks, dropping off. I replied yes and he asked if I had App. to which I did not. He said he would take care of it. He didn't introduce himself muchless seem interested in looking at truck as I went to mention filling up tank. Hope you received truck back. Again, may just be my expectation of business like dealings. Maybe just ready to go home.
martin gI had issues with the U-Haul app during after hours pickup not saving photos.
Craig SLocation was easy to find and truck I reserved was ready to go for mobile app pick up at time I reserved, was clean, and ready to go. The check engine light did come on during my use of the truck but did not affect how it ran and I was able to complete the move. App pick up and return was fairly easy with the location Line-X being closed on Saturday. Only issue was the app reset (or I somehow reset it myself) during the pick up procedure and I had to start over taking photos in the rain. All in all, as easy as past rentals where I dealt with an agent in person.
Brian FAll good.
KENNETH L