The workers in the gas station were very helpful.
JASMINE L
Midtown Citgo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, WI 53132
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe guy had no idea what he was doing. It took 45 minutes for pick up. The truck was absolutely filthy. The guy seemed very confused when we turned the truck back in.
Jamie THad a hiccup with the “paperwork “. But with the help of the worker at the store and the owner on the phone , they worked it out in a fast professional manner.
David BSuper kind, friendly and helpful. He even left the store just to show me something on the trailer.
Hamad AIf there was a rating below 'poor,' I would have chosen it. Here are just a few things you can do to improve: 1) fumigate the vehicle - the smell nauseated me and it was absolutely filthy inside with beverage stains, food debris, dirty handles, sticky steering wheel and disgusting seats. 2) The suspension was clearly neglected, barely managing my half-filled load, making for a treacherous, anxiety filled drive. 3) The motor struggled mightily going uphill. 4) Also, I'm reasonably sure the gas guage was rigged. It was given to me half full and I ended up putting $17 into it for only ~14 miles of use. 5) When a vehicle has around 170,000 miles like this unit did, a complete overhaul should have been done LONG ago, but obviously was not. It should have been junked and replaced. Overall, it was the worst experience I ever had with any box truck I ever rented. I've had experience driving double semi's that were a piece of cake to operate compared to this very poorly maintained vehicle. IF AN INEXPERIENCED DRIVER RENTED THIS PARTICULAR VEHICLE, IT COULD WELL HAVE TURNED INTO A NIGHTMARE FOR THEM AND U-HAUL.
Alex M