Don't waste their time and lie that they need to sign off on the contract when they do not. Also do not scold them for having the wheels turned when the vehicle is parked straight as it does not matter at all which way the wheels are when a vehicle is parked straight. Try to allow them to checkout in sooner than 30 minutesSteve Y.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Frederick, MD 21703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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Excellent Customer service! Always my 1st choice!!!Veronica Y.
I'm only giving this location a 3/5 stars because the staff at the location had us walk to a neighboring gas station for our rental where they didn't know about my reservation, just for us to have to walk right back over in the rain. Once we did finally get the vehicle, the tank was only 1/3 filled so that's exactly how I returned it considering it wasn't full when I got it. Besides that, I was able to get the vehicle and get the job done.SYDNI A.
I felt like I was in a crack den. There shouldn't be any U-Haul dealing here, the worker barely knew what he was doing and was completely rude.Breton S.
My original contract was moved 3 times ending with me settling for a smaller vehicle. To add to my dissatisfaction it took over 1 hour to check the vehicle out for my use. I will never use UHaul again !!!Steve W.