Have a detailed account of the scraps before you hand them to customers so you won't rip them off when they return itKarian M.
Moving Truck Rental in Fredonia, NY at Arkwright Towing and Sales Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Fredonia, NY 14063
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I was not able to access the truck I rented, the app would not give me access to the lockbox with the truck keys. I called customer service and after 40+ minutes waiting, the call was disconnected. I had to cancel my order, and I will be complaining if I do not get a full refund.Samantha T.
Cargo van was ready and I arrived early- was clean and I was in and out very quickly!! Great experience!! Very Friendly! Thank you!!Kristina T.
Fill the windshield washer fluid, clean the truck, make sure the customer knows that they are being charged for insurance that they previously declined.Anthony P.
Staff was both friendly and helpful plan to return to this location for future needsAnthony B.
it all worked out very well, thank you so much.Tiffany H.
Nice experience. I will use this again. Thanks.Emily E.
The transaction was very smooth, very clean truck , the stuff friendly.Najat Y.
We ordered our u-haul a week in advance in Erie, Pa. We received a call the day before our pick up and was told there were no trailers for rent. We had to drive 60 miles to get our trailer which took 2 hours round trip and received no gas compensation or any discount of any kind.John B.
No suggestions. Keep up the good work!Stephanie P.
everything was fast and easyTheodore T.
Quick, efficient and Hassle-freeJulianne H.
need person there for returns, especially when told manager would be thereJueroy J.
I was very impressed with the way everything was taken care of. Everyone was very nice and helpful. The cost was was better than I thoughtCOLLEEN B.
Very good experience. The people working there were terrific to work with.CARL D.
I had a 1-way truck rental from Buffalo to Fredonia. I dropped off the truck on the 4th of July, so the store was closed. Yesterday, I received a final bill that included a truck cleaning fee of $25. I personally checked the truck to make sure that it was clean. I spoke to the Store Manager in Fredonia and he said that he had to sweep the back of the truck. I was charged $25 for nothing. By the way, he hung the phone up on me. I contacted UHAUL Customer Service and was told that an Area Rep would follow up with me within 24hrs. It's past 24hrs and still no follow up. My advice to anyone that drops off a truck at this location, make sure you sweep every crumb. Business must be slow, so they need to up charge. I have rented trucks from Penske and never had issues. Penski Truck Rental has any of my future business.SABRINAR M.
I was very impressed with the customer service and the condition of the vehicle. Very clean and maintained.William M.
I dropped off after hours and therefore cannot comment on this location.MATTHEW S.
Thank you!Robert C.
The online experience was awful and rough to navigate. Customer service wait should also not be over an hr.Leah M.
Stayed late to help me.Jason L.
The management was EXTREMELY helpful. It was raining when we returned the trailer and he came right out to help back us up and he even unhooked it. When we got the final bill, almost had a stroke!! You have some explaining to do!!!!!Donald K.
Have more trucks available to rent and let the app know whether they are or are not available at the location we desire.Michael K.
The truck was parked in the very dark unlit parking lot. The parking lot was gravel but I had to walk in 3" of water to walk around the truck and inspected in the dark.Tracy H.