This location is a complete dump. No one was there. Speeding cars and loud engines whizzed by constantly while I tried to follow drop-off instructions that COULD have been shared with me via text when I was instructed to drop the vehicle off at this location. I had to reach out through chat to figure out what to do since my phone wouldn't download the app. If an app was necessary to drop off the vehicle, why didn't someone say that ahead of time? It turned out ok, eventually, but took much longer than expected and was very uncomfortable. I will never rent a Uhaul again if it has anything to do with this location.
AMY K
Old Candler Town Marketing And Printing
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One-Way and In-Town® Rentals in Candler, NC 28715
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- 2.0 Average Customer Rating
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Todo esta bien
KEVIN GThe trucks are to hard to get in and out of tight spaces.
Martina HHad a reservation at 8:30am to pick up a 15’ truck. After getting the key we find out the truck is in the middle of 4 other trucks. With no one there we did not know what to do. The phone number on reservation was disconnected. We called customer service, After 47 minutes and 4 different key codes we got a key for a truck. I ended up missing my 9:15 doctors appt. I called the district manager, Daniel, the next day and he was very sarcastic, even called the situation “assanine” that I was complaining, and gave me no help at all. He even told me that I should of known this site was “unmanned” . Please save your time and go somewhere else.
Sharon KTruck smelt like a carton of cigarettes was just smoked in it and I got charged for 3 days when I had the rental for less than 24 hours worst U-Haul experience yet!!
Quinton M