Teach this locations people basic customer service skills. They were complete jerks, spoke bare minimum to me, and made it seem like I was an inconvenience to be there picking up a truck. I would never go back, never recommend, and would never take my business there outside of U-Haul pick up or drop off.
Jessica A
Todds Trans & Auto Repair & Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fulton, IL 61252
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The truck cabin hadn't been cleaned and was covered in dog hair and mud. The utility dolly I had reserved wasn't in the truck. The truck was parked over a giant pot hole that I couldn't see until I drove away over it
Sarah ENothing except you need some kind of tongue jack on trailers as they are quite heavy for a 65 year old man to lift and hook up from the ground!!!
Craig MMy rental time was cut short by 2 hours, I was called by the owner of Todd’s to bring the u haul back at 9 when we had it reserved till 11 because someone else was there to pick it up. We also had a quarter tank of gas in it that we were planning to lose so we lost money. I contacted a representative and she said the area manager would reach out and I never received a phone call. Very disappointing as I’ve always had pleasant experiences with u haul. No longer using them after what happened.
Brooke DPick up not ready on time. Waited 1hour to get uhaul
Tayler K