Easy pickup and drop off of the rental truck.
Katrina V
Midgard Self Storage Gainesville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, GA 30504
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I'm not able to rate this location properly because it was a one-way rental and I didn't really have any interaction with this location other than a phone call. The only interaction I had was getting a phone call and was offered to have a disc lock put on the U-Haul while my items remained inside of the truck. Unfortunately the lock was too tight and it was not able to come off and the key broke off into the lock and it cost me $220 to have a locksmith take the lock off. While I was very grateful for the offer and the extended customer service, of them going above and beyond to offer assistance for the lock. The fee hurt a great deal and caused a 4 hour delay with the awful movers that I had waiting. This ended up costing over $1700 +. that I didn't have o complete my move.
AMANDA LLocation is a nice one, very clean and easy to get to. The virtual assistant is ok, but would be nice to have an actual person on site during business hours. As far as my rental experience - it was not good. I got a call 45 minutes before my rental, which was supposed to be at another location, that changed it to this one. This one didn't open until 9am and my original pick up time was 7:30am. By the time I left this location I was already 2 hours behind schedule -- due to U-Haul, not me. I had reserved an appliance dolly and neither location had it; thank goodness were able to find someone on the apartment hallway to help us because the furniture that I needed the dolly for is a solid mahogany piece and VERY heavy - thus the reason for reserving the dolly. I got my receipt just now and not only does it look like I was charged $10 for the dolly but I got a late return charge of $20. I want both of these credited to my card. There was no dolly and the reason for returning later than expected was NOT my fault, it was U-Haul's fault.
Karen DWheel needs power steering.
Derrick JNothing at all. Service was easy, accessible & fast!
Kiessence H