No human at the facility. Virtual assistant was helpful to the limit of her ability, but not being on-site, she had very limited capability.
WILLIAM H
Midgard Self Storage Gainesville 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, GA 30506
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The site is a virtual rental counter. The person on the virtual screen was not helpful with the problems encountered. The truck cab was filthy. The track and rollers on the gate were so rusted it was very difficult to open and close. These were just some of the problems encountered. This is a satellite facility, not a corporate facility. I will use a corporate office in the future, if I use this company at all.
BRIAN AEasy pick up and drop off. Very helpful when I call in to make the reservation.
Ron DThe app is pretty easy to maneuver through. I was happy that the app prompted us to take pictures of the truck before and afterwards. It was also very nice to have someone to assist us through all the steps. Thank you for a great job to her.
Catherene WThe location is not staffed, but live help is available on big screens in the lobby during business hours.
Jeremiah M