Charged a “cleaning fee” even though I had already swept out the truck and returned it “clean”. I suspect the use the excuse of charging a “cleaning fee” often to generate extra fees. Unfortunately I had already left the drop off location before I received the added charge..
Daniel Ober
Kevs Gasport Auto Sales & Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gasport, NY 14067
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Keep the lady in charge she is wonderful person
MIKE MILLERThey sent me to wrong location. The email never mentioned the location was not the one I picked. I had to drive an extra 2hs to pick up the trailer.
Flavio GonzagaWould definitely use again
gloria bathThis comment is more bout process than to do with the rental location. There is just way too much paperwork and far too time consuming to rent a trailer from Uhaul. It took me close to 40 minutes to get a trailer, most of the time was spent on computer checks, paperwork and the like. You need to streamline the process for trailer rentals. It's gotta be; photo the license run the credit card, hook it up, light check and go! No fault of the location, staff were great and very helpfull.
Andre Pagliaro