This location was fine, but there wasn't a specified uhaul key drop location. So I just put it in a box at the door that said overnight drop off. There weren't any uhaul trucks or logos there so I drive around trying to find someone working or some sign letting me know I was in the right place. Also, the phone app was hard to register. So it took me multiple phone calls to the 800 number to finally drop the truck off. I had to ultimately go on the uhaul website to complete it. Didn't even use the app. It couldn't find my appointment, and never sent me a code to register the app. It just suddenly worked. A lot of effort to drop the truck off
Daniel E.
Moving Truck Rental in Gilbert, AZ at Fix Auto Gilbert
(U-Haul Neighborhood Dealer)
1625 W Sunrise Blvd
Gilbert,
AZ
85233
Contact Us
1625 W Sunrise BlvdGilbert, AZ 85233
Services at this Location:
Hours
- Mon-Fri: 8 am - 5 pm
- Sat-Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Gilbert, AZ 85233
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
-
Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
SUMMARY: I will NEVER rent a Uhaul at this location again because: 1) No one was on site to help me, 2) I was asked to kill a half hour for no reason before picking up the truck, 3) The truck I rented was dirty in the back, 4) I paid for things that I didn't receive, and 5) I almost lost my hand trying to fix a common problem with the truck. DETAILS: When I arrived, I was told that the individual who handles the Uhaul business at this garage was not on location. So, they asked me to come back 30 minutes later. I drove around and came back only to find that he was not going to be there at all that day. So, I used the online 24/7 self service check-in to get my truck. The system required me to enter a code into the door lock, which would have been fine had the truck not been parked near several trees that I had to push out of the way and hold to access the lock. Also, it took me 10 minutes to get that damn lock open because it was stuck. When I opened the truck, I found a ton of trash in the back, which I had to dispose of myself. I also noticed that the blankets and furniture dolly that I ordered and paid for were not there. I was able to find blankets, but paid for a much needed furniture dolly that I never received. This REALLY frustrated me! When it was time to return the truck, I found that the back door was jammed and wouldn't close. I almost lost my hand while trying to fix it (NO JOKE!). When I brought it to the garage, a mechanic (who was pretty nice) told me that happens all the time. I strongly recommend going to another location to rent a Uhaul. This is not their main business and it shows.
Joe C.- Rating:
- 5.0
Very nice people who were very helpful.
Philip B.- Rating:
- 3.0
Shared site with auto repair. Person accepting vehicle was not in to complete paperwork. Personnel from auto repair shop took paperwork and said, "U-Haul staff would contact if problems." Would prefer on-site completion of paperwork.
lisa M.- Rating:
- 1.0
Rude staff, waited 40 minutes just to return the rental.
Chet B.- Rating:
- 1.0
Train your employees better so they know what they're doing when a uhaul customer comes in.
Selena A.- Rating:
- 5.0
n/a
Lauren M.- Rating:
- 1.0
Lock was not working properly on the vehicle. Site did not answer their phone for assistance. I believe I was overcharged for millage. Very poor experience overall.
Jad G.