Staff was rude and I was told that I could have the truck for two days and when I arrived at the location for pick up, I was told I could have it for a day at same price.. Staff did not act knowledge me and just all sitting around like they were at home.
Trailer Rental & Towing in Gilbert, AZ at U-Haul Moving & Storage at Gilbert Heritage District
Moving to or from Gilbert, AZ? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Gilbert, AZ 85234 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Gilbert, AZ
Cargo trailers in Gilbert, AZ are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage at Gilbert Heritage District!
Utility trailers are perfect for towing large or oversize cargo in Gilbert, AZ 85234. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage at Gilbert Heritage District provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Gilbert, AZ and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Gilbert, AZ online today!
Trailer and Towing Supplies
Keep doing what you are doing.
I had to give a 5 star review for Tanner's service at the Gilbert Heritage location. He was very professional, polite and patient with me & my parents. He gave me and my family advice on supplies we needed. He helped make our moving experience a lot less painful. This was customer service at it's finest! Thank you Tanner!
This was a U-Haul location, not a mom and pop store. It was run professionally.
very kind employees. thank you
The people were very rude with poor attitudes and did not communicate. I stood there for nearly 10 minutes staring at the computer and I had to ask if there was an issue before being told there was an issue with my account (which I told them when I walked in). This is after trying to pickup at the location on Wilbur rd and not being able to because the location decided not to open at 7am when they were supposed to. I waited until 7:42 (overall a terrible company and I would not recommend the location at 1230 N Gilbert Rd Gilbert, AZ 85234 or the location at 1128 S Wilbur Mesa, AZ 85210)
I was charged $6 for gas because the fuel gage was not pinned to the end, but I drove only 8 miles and brought it back with the gage in the exact spot in was when I picked up the truck. That took only $2 to cover the 8 miles. The kid that brought the truck back in would not budge on the subject and said that I should have taken a picture of the gage. How would I even think to do that. The level of customer service was horrible and my experience was horrible. Your employee could not keep is mask up and my wife had to ask him to step back from our vehicle. The only way I will consider using U Haul again will be if I get a refund on the $6. It is not the money, it is the principle. Your employees need to learn a little more about how to treat a customer.
Chelsea was great!
One of the tires on the auto transport was pretty bald and I was going 1500 miles. I pointed it out and they exchanged the transport for one with new tires. I was on my way in 20 min with no issues. The staff was very good
Staff was very helpful and very professional
Travis and Chelsea were both very helpful and wonderful. Travis made check in a breeze, and picked out the best trailer for me and attached it securely. Chelsea helped with check out and made sure to ask about my rental experience, and also made check out very easy. I would definitely recommend this location.
Quick drop off and friendly staff.
I have used this U-Haul location for over ten years and have received excellent service each time! Employees are always polite and helpful.
Always my go to place
Appreciate their help
This past Saturday, 1/23/21, I forgot my wallet in the cup-holder of my rental truck when I returned it. Once I got home and realized I had left my wallet, I returned to the U-Haul location (1230 N. Gilbert Rd, Gilbert, AZ) and spoke to the manager to retrieve it. The staff said they did not find a wallet and after searching the truck, it was gone (it had been an hour and a half between the time I returned the truck and the time I returned to retrieve my wallet). The employee who checked the truck in (young man with gauged ears) would not look at me or acknowledge me as I was speaking to his manager right beside him and I suspect it was him who stole my wallet. I chose to leave the store before I lost my temper, but this U-Haul location has a thief on staff. I have filed a police report and canceled my cards, but I know I will not get my wallet back. DO NOT DO BUSINESS WITH THIS U-HAUL LOCATION!!!
I had a situation when I returned a call from this location, and it wasn't the best exchange. I would think twice from renting here again just on the phone call conversation.
Had to return to a new location. Not convenient and had to follow up to make sure things went through properly.
I was a few minutes before closing to drop off my Uhaul. I sat in the Uhaul and waited for someone to help me. 2 employees walked by me said they would get someone to help. At 7:01pm a guy came out and said sorry we're closed you will have to return it yourself. Really? Not happy about the customer service or lack there of.
The staff was very friendly and helpful.
Great customer service ! I will always be coming back . Thanks Uhaul
made online reservation for baseline and lindsey in Mesa AZ got There did not have trailer in stock. The guy on main street acted like we interrupted his morning about being there was not very happy about having to help us. Sent me across town to uhaul on Gilbert and Houston Had equipment and rep was very Good about his Job and fixed me up without a problem Thank to the lady at uhaul.com
Trailer was clean on the inside, but on the outside it was very dirty as it appears to have gone through a snow storm, and trailer was very salty on the outside.
Guy who helped was very nice and friendly+ knowledgeable. I don't remember his name, but think he had a ponytail. He definitely made needing to move a more pleasant experience.
Rented from Uhaul probably close to 10 times last 6 months. If I ever need another trailer I will do everything in my power to rent from someone else. Heck, I'd rather buy my own trailer than rent from Uhaul. Geez, I rented a bunch up in the state of WA then again down here in AZ, and your employees treated me like garbage and like they were doing me a favor. If I want to pay to get treated poorly...I'm not thinking very clearly. You asked