Seemed to be little air conditioning at the gas station upon pick up and drop off. Pick up took about 20 minutes. Drop off, was just told to put keys in drop box. No closing paperwork done. Returned rental around noon-12:30. Received a call 7:30 pm asking if I needed to extend rental. Process needs upgrading. Though I reserved a week prior to needing a rental, received a call 3.5 hours before pick up no vehicle available at location and I now needed to go to a gas station for pick up.
Karen L
Sinclair Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gilbert, AZ 85233
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Customer Reviews
- 3.0 Average Customer Rating
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The original reservation was at a different location but was switched to this one due to availability. The process took an hour to complete but we were given a 50.00 credit for our trouble
Kevin K