Cut the grass in the lot!!! This is horrible!!!!!
PAULA M
Big Bear Roadside & Repair LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glade Valley, NC 28627
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkNate and Brian were great to work with!
William AThe location was an abandoned car lot/field in the middle of nowhere. We were notified the day before that our reservation was not available - this happens EVERY time when I am renting a vehicle for one-way usage. My reservation was for pickup 15 minutes from our location - WHY DO YOU PRETEND TO HAVE A VEHICLE WHEN THE RESERVATION IS MADE?? The facility was an hour and half away from our location which added 3+ hours to our moving time. The vehicle did not drive well, the alignment was off causing it to vibrate, the suspension was rough. If it wasn't for the seatbelt I would have been airborne with every large bump.
CAROLINE WThis location was supposed to be open Monday-Sunday 24 hours, it was not. Had to do the self-return, I didn't want to do it that way. I had turned a truck back in that way before and was charged a cleaning fee even though the truck was cleaner that when I had picked it up.
Jeffrey AI have a lot to say I'm angry about the whole situation. I want to speak to someone with higher authority at uhaul.
Gina V