Rita was very helpful with phone followup and getting me on my way.DAVID EDWARD B.
Moving Truck Rental in Gladwin, MI at Koontz Inc
(U-Haul Neighborhood Dealer)
Gladwin, MI 48624
(1 Mile South of M-61)
Services at this Location:
- Mon-Tue: 10 am - 4 pm
- Wed: Closed
- Thur-Fri: 10 am - 4 pm
- Sat-Sun: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Gladwin, MI 48624
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The best experience I ever had in renting. Rita was wonderful, give that girl a raise.JOHN MICHAEL M.
We ran into a severe rainstorm and some water ended up getting into the closed trailer somehow. Maybe a periodic seam check could be done to avoid this problem.HAROLD EDWARD S.
There needs to be no improvements.. she was so helpful and was so patient with us and we changed our order three times. She had two guys that loaded the truck and they were super..and knew how to do it. Between her and the guys that loaded truck it made our move a little better.HOVIE CURTIS L.
dropped off after hoursJOSEPH O.
Agent in Gladwin is outstanding. Extremely pleasant and helpful. I have dealt with them previously and would not hesitate to do so again. Well-run site.GARY LEE O.
I dropped it off a day early but haven't gotten any confirmation of them receiving it so thats annoying.Philip V.
Not a thing. The lady in Gladwin really helped A LOT. So did Wendy in Elk Rapids. Both women went out of their way to make my rental a pleasant and easy transaction. Kudos to you all. Thank you so much.JAMES WAYNE W.
Nothing at this location.randy R.
I would use U Haul again best of all I used the 5 by 8 trailer and I could get my queen size bed and mattress and box spring in this trailer and I was very happy.sueie M.
The app does not work well at this location. I makes me have to redo everything more then once.Krystal Y.
Rita was great and helped me figure out how to drop it off after hours, so I didn't have to take work time off. :-)AMY D.
Nothing to do with the location but the 24/7 pick up takes a long time to do. Even with do the check in early it still took almost an hour to get the truck.Christina B.
Zero stars for uhaul app. Rita the owner gets all the credit. She had to come out and help because uhaul automated system doesnt work. You should have gas in the trucks, its just polite.Travis S.
I was guaranteed a 26' truck on Wednesday December 30 for Monday January 4 but I was called Monday January 4 morning and told that there was no 26' truck at this location and she could try to get one at another location that was 40 minutes and 35 miles away. We were issued a 20' truck. It had no hand truck in it which was disappointing. The lady told me initially that they are a drop off location only but when I got the email guaranteeing the 26' truck, I expected that's what we would get. Sorely disappointed.chris R.
The owner was very nice and super helpful.MARK FREDERICK R.
Abosolutely the best service and equipment I have received in a long time. I will rent again. Thank you so much.vicky T.
The owners and location were fantastic. The process and requirements from Uhaul were very difficult and slowed down our process significantly picking up and returning the truck. I will not be renting a Uhaul through the 24 hour pickup process again.Chris P.
Rita is very nice & friendly.DAVID WALTER T.
Great Service!JOESPH K.
The Koontz Rental always takes care of our rental needs. Excellent customer service:)Jodie K.
The lady at the Gladwin facility was very helpful. She explained the drop off process to me in great detail. Great experience all the way around. It's my second time using your service in the last 18 months and I will do so again in the future.DAREN CRAIG K.
Great customer service!!Todd W.
Rita was great. Made my experience easy and fast.Martin M.
Improve your Mobile App! I have problems picking up my truck using the app each and every time. This time, it took me over 30 mins to get the app to finally recognize my order and let me check out the truck. Very disappointing, especially since I rent often. Likely will just go back to renting over the counter.Adam B.