The mileage was off, what it said it was it wasn’t actually was it’s different and I had to pay for it because the lady didn’t know how to go around it. She said it wouldn’t allow her to. I took a picture and showed her the mileage was off.
GABRIEL S
Maytag Laundromat
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glendale Heights, IL 60139
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The representative was very friendly and knowledgeable!!
LARRY TI set the U-Haul pick up for 6am the day before. The equipment was not ready when I got there so customer service told me I had to come in when they opened at 9am to pick up the truck. No apologies, no reason why it wasn’t set up the night before, nothing. I asked her why it wasn’t ready, she said that location just didn’t do it. Then when the location opened, they acted like there wasn’t a reservation for 6am. Unapologetic horrible service all the way around.
MARCOS BDidn't have all the equipment I reserved had very long line waiting for trucks
Brian KTruck had over 100K miles on it and it clearly showed. Suspension system was seriously worn out making every bump a wild up/down ride - probably a safety hazard too. Passenger side door did not close completely unless it was slammed shut from the outside
JOHN R