Straps on car transport were over tightened so I hat the tire straps were next to impossible to get out of the come along. It took 2 men and myself to get them out. Better maintenance of come alongs and check the straps before just saying all looks good. The UHaul office didn't do anything wrong this is a maintenance issue. They were so personable in the office. Good people.
Moving Truck Rental in Gloucester, VA at Extra Storage Inc
Moving to or from Gloucester, VA 23061? Get FREE truck rental rate quotes at Extra Storage Inc.
Get FREE moving truck, pickup truck and cargo van rental quotes at Extra Storage Inc
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Gloucester, VA.
Cargo vans and pickup truck rentals in Gloucester, VA
U-Haul cargo van rentals and pickup trucks in Gloucester, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Gloucester, VA 23061. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Would definitely recommend for trailer and truck rentals. Great customer service!
UHaul location was kind and nice. Uhaul needs to work on your computer system for the independent dealers. Slow , I signed up on line now way I should have had to wait 30 minutes to go back over the system. This happens at every independent dealer. Please improve.
Your computer system was down. Too too long to run my debt card. Your system needs to be update.
The people at Extra Storage Inc where great, the check-in & out was slowed down with the pandemic precautions in place. Bonita & Cassidy where very helpful in extending the rental for me. Thank you
This placecwas fine but i was supposed to take it to a different place. When i gotcto the other location they were no longer in business. I had to make 2 phone calls and drive another 8 miles to find a place to return the truck.
I choose to use the U-Haul 24/7 app since I wanted to pick up my vehicle prior to opening hours. The app was poor! It was down when I arrived for pick up and cost me 45 min before I could get on the road.
I think it would be nice to keep the customers info on file for at least a six mo. period when they have already rented other items from U-haul within the six mo period therefor wouldn't have to go through the long form process that would be nice, I have found you go back the next week and have to do it all over again with no changes to the customers info. THANKS
NOTHING, MY EXPERIENCE WAS EXCELLENT
This was not the location that I had requested for pickup. In fact it was 27 miles from my house! I had ordered on line well in advance to be picked up at a location about 2 miles from home. It seems that an organization like u haul would have the logistical ability to make a trailer available where needed. Incidentally, there are at least 3 uhaul pickup sites within less than 10 miles from my home.
Staff is very helpful in explaining the process.Friendly and pleasant.Highly recommended.
Tell customers they will be charged if they MOVE the darn dolly. We took the dolly out because it was in the way THEN we were charged for its usage. That wasn't fair. We didn't use it we just took it out because it was using up space we needed.
Have rented from this facility for years and years and have rented storage sheds here also., Deborah and Cassidy are two of the greatest ladies to help with your needs It is always a pleasure to do business here!
The ladies in the office are very helpful and just wonderful to work with!
Service staff was very helpful.
I was very impressed with the person on the desk. check out was quick and easy and the truck was clean and in good condition.
The 5x8 trailer I rented was old, had missing tie down points, missing bumper rails, hitch was harder than normal to adjust and had burned out marker lights. Staff at location I picked up & dropped off were very helpful, knowledgeable & friendly.
Staff at the facility was great. However, checkout took about 45 minutes, way too long for a trailer.
The truck I rented needs a tune up! The engine did not want to go above 50 easily - even empty. at 55 the rpms kept ramping up but it did not want to change gears. It sounded like a diesel engine - and its not. Valves rattling. The Tow Haul button was on when I left the site empty. It took me the first 20+ miles to figure out how to turn it off. I even called the 800 # for customer service. Got transferred twice and finally ended up waiting in a que for roadside assistance since no one else knew what it was or how to turn it off. I was getting ready to hang up after figuring it out myself and someone actually answered. I explained that I had already figured it out after waiting so long for help. This person at least knew what I was talking about. Apparently this is a common request. The "tow haul" feature came on going up even a slight hill and also kept randomly sticking on. I was not towing anything and even only carried a half load last night. This morning I was only carrying a 1/4 load of totes. my kitchen chairs, 2 sets of twin bed rails and some drawers left over from yesterday. It still kept popping on, especially when going uphill. Apparently this truck needs maintenance. I got around 8 miles per gallon driving at 50 mph! Most of my miles were empty miles. Its very frustrating to use substandard equipment. The office staff was very nice and helpful but the computer system was a bit slow. I am hoping to find a better vehicle to compete my move in 2 weeks.
Need more trucks close to home for one way trips. I had to drive 15 miles out of my way just to get a truck. That used up a lot of my time.
Everything was just fine...
Cassidy was extremely patient and helpful. She took all of the necessary time to help me understand how the process works and what would best suit our needs. All of her efforts were greatly appreciated. I highly recommend using this location for everyone's Uhaul needs.
They did a great job. Thank you and I appreciate it.
The ladies in the office were extremely nice but I was taken on a wild goose hunt to find a tow trailer that was promised to be in a different location, and then offered no refund for the lost hours and extra expense this caused me. It was an absolute nightmare experience, and I am deeply disappointed by UHaul's lack of apology, refund or care.
Two tires on the auto transport were marginal. One blew out costing me 2 hrs of delay until it was repaired.