Very good experience
Russell R
North Canyon Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gooding, ID 83330
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkGreat experience nothing needs to be changed.
Kelly HTried to check in using the app but it wasn’t working. Went inside and the employee was very helpful.
Jeannette WDon't have any more to improve workers are very professional and we are very satisfied thank you very much
shane dLocation is fine. I didn't reserve in Gooding is the problem. I reserved equipment well in advance of my pickup date in Bellevue, ID. I received a late call on a Sunday, when I already had movers scheduled, so there was no way to change anything. I couldn't pick up the truck that day or move the mover times around. I drove two hours out of the way, on the most stressful of days, just to pick up the truck in a faraway town. This left my car stranded in Gooding. I had to drive another two hours round trip just to pick my car up later that day. I was late to the movers and they stayed extra at my expense. Van Dempsey gave me a partial reimbursement but it wasn't even close to covering the driving time expense, the extra gas from extra driving, and the additional mover cost. I emailed explaining this and received no response. This reservation was poorly executed logistics at best.
David V