The facility in Acton was great. The drop off place in Cypress was a joke. I was instructed to back the trailer across the parking lot between 2 other trailers. So I did Then they sent a young lady to take the trailer off my truck. She was very pleasant and was able and willing to help. However, she had been given no information on how to get it off the trailer. She tired to lift it off. Not a chance. I told her they used a dolly to put it in my hitch. She went and got a dolly. She had never been shown how to use it. Management’s fault!!! Also several other people had issues there while I was there. They could take lessons from the place on Acton HWY in Granbury Tx.
James C
U Loc It Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Granbury, TX 76049
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The outside was peeling and ugly. More importantly, the inside floor had old grease all over it which we did not realize until unloading and our furniture and boxes had grease all over them! Very much a mess!!!
Frances MThe service was great and they helped us get everything done in less than roughly 10 minutes total with a last minute notice right before they closed!
JORY HThe service was excellent and would recommend to anybody to use them. It was real simple to pick up and drop off.
Juanita LSuper easy on the drop off. Someone met us outside and took the key to the truck and within 30 min I had my receipt emailed to me.
Karen M