Last time I used uhaul was over three years ago, at that time my experience was horrible, the truck broke down on me and I almost missed my closing ended up having to leave the truck with all my stuff in it on the side of the road, and that wasn’t the worst of it. The equipment got returned to wrong location so the other location that didnt get their equipment back pulled like 2000 out of my back account, so now 3 years late a very convenient location opened close to my house and I decided to give them another try, the customer service tells me they don’t have anything available and I would have to drive 25 minutes to get a truck then I call back two days later and now they do have one available at the closer location, so I reserve it. Everyone was all set over the phone just gotta show up and get the truck. But no. I get there in a hurry because I have a full day of moving ahead of me to find out I’m on an e alert so now I have to call customer service again even after I’ve spoke with them multiple times during the week to book this truck. Next time I’ll just use Home Depot.
Ron S
Granby Package Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Granby, CT 06035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The app was easy to navigate, the instructions were exceptional, and I’d recommend it to friends. Suggest a points system or discounts for repeat customers, which encourages long‑term loyalty.
Anderson GThe representative I worked with at the location was friendly and helpful, kept me well informed and made the whole process easy
Damon DThey were very nice ,helpful and thorough. I would definitely go back to that location if we ever need to get another uhaul truck.
Jessica LThe gentleman who am I assume was the owner was incredibly friendly and helpful. Everything went very smoothly, which is unusual when you’re renting a truck lol I would highly recommend this location!
Laura N