First, if we are à costumer "so important " , why is the questionnaire not available in french? Second, we were supposed to pick up the trailer at 10:00 and there was no one at that time. We had to wait for 20 minutes beurre someone showed up at the store. Thirdly, I had réserver the trailer without the insurance si ce I was already covered. When I received the bill, I Washington charged for the insurance. The owner said he could not do anything and that I had to call at the customer's office before I left the location site. The waiting was too long, so I decided to pay this extra (for nothing). My moving was already late because of those two situations.
Johanne G
Aunt Biz Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Granby, QC J2H0T5
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Customer Reviews
- 3.0 Average Customer Rating
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I did not receive any operating or safety instructions on the device I rented
MICHEL BThe reservation owner should be notified of the price in its entirety by what you have charged my credit card as not possible While at the base of the reservation it is marked $104.20 and after you increase it $50 and then $13.45 it is inadmissible I contacted your service But from one he makes me an invoice by putting other shits that had not appeared on my reservation form and tell me that everything is at $167 and some Give me back my money
Sidy FThe trunk would have needed a good clean where we drive, the back was ok
NATHALIE DService de base, n’offre pas leur aide. Expérience client moyenne.
PATRICK R