The truck overheated. I had to pull over and wait for it to cool down. 90 minutes waiting. I was able to drive the 4 remaining miles to a destination but then the truck was picked up by a tow truck. So I didn't have the use of the truck for the remainder of the contract. I'm requesting a full refund of $180.18 which is the amount I've been charged. I received a text from Victor from UHaul at (916) 670-9920 to call him back. I have called 6 times and not received a return call.
ADAM B
AG Natural
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grass Valley, CA 95945
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I drove my trailer home, loaded it and had to call roadside service within 15 miles to have trailer towed. Then I had to pick up new trailer 15 miles away and transfer contents to new trailer. This delayed my trip by 6 hours and was a real hassle. Equipment was faulty potentially dangerous.
SHERI BNothing. Customer service here is great.
JOHN FEverything went smooth and quick. Awesome customer service!
AMANDA TThe dudes were most excellent. :)
Theresa D