Our rental pickup time was 9am. No one was at the location. When I called the location phone number a lady named Kim answered. She was at a different location and at first had the attitude of "oh well", the agent for your pickup location wife is in labor and you'll just have to go to another location or download the app and self checkin. We returned the truck with alot more gas then when picked up and still were charged for going slightly over miles. Not a great start, this delayed our moving time. Kim finally agreed to met me at our orginal pickup location....35 mins after our scheduled pickup time. Attitude was not aporeciated.
Moving Truck Rental in Greeley, CO at Store It Wise at Northview
Moving to or from Greeley, CO 80631? Get FREE truck rental rate quotes at Store It Wise at Northview.
Get FREE moving truck, pickup truck and cargo van rental quotes at Store It Wise at Northview
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Greeley, CO.
Cargo vans and pickup truck rentals in Greeley, CO
U-Haul cargo van rentals and pickup trucks in Greeley, CO are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Greeley, CO 80631. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
You have a person named Kim located at your 4753 west 10 st in Greeley Co. she helped me get the truck. I called your 800 number and waited 20 minutes. After I failed to check in on line, Kim helped set up my pick up. Kim should get a raise. Five stars to her.
I pulled in at 3:30 pm to return the truck. The sign said the manager was running errands and would be back soon. At 4:00 pm I tried calling the number on the sign and got voicemail. At 4:15 I tried calling the customer service number on the contract and sat on hold for 20 minutes. Finally I hung up and used the online after hours return because it was 5 pm and the office hours were over.
The open sign said open but the door was locked. I tried calling and left a message on Monday today is Wednesday still haven't heard back.
Not even worth the trouble to post it
A cleaning charge was applied, despite the fact that I noted the truck was not clean at the time I picked it up. Nor were the packing blankets folded at the time of pickup. Please refund the fee.
These comments have nothing to do with the facilities but when I reserve a 26ft truck and I get a call saying there are no 26ft trucks available and I have to use a 20ft truck but then I drive by two uhaul facilities and both have a 26ft truck sitting there that is frustrating. I had to make an extra for few things that would have easily fit in the 26ft truck, which cost me more miles and fuel.
They expected me to attempt to back the trailer up down this long long driveway to park it. When I told the lady no,I wasn't going to, she had to complain to me about not knowing what to do with it. They have no room there for trucks or trailers to park. I didn't even get any assistance unhooking the trailer. Will not return there.
Keep the trucks clean.
Ruth was the most friendly person in the business she can really brighten your day...
I did not receive my check in text for the Rental until around 30 minutes after my rental was due back. I actually returned the trailer at 4:55pm to the dealer. It would be helpful to receive the check in text earlier in the day of the return
It don't have issues with locations I have issues with the process. location I selected for pick-up did not get my trailer. I had to drive 33.5 miles one way to get the trailer. U-haul refused to help. then the second location did not have the moving pads. and they told me they had been out for weeks. Maybe it's just me but all errors have been on the Uhaul side, but the consumer is the one paying for their failer. Worse overall they know they failed, and take no resposibility.
Ruth is so helpful, friendly, professional in working with you!
If I am given a $ amount, I expect that when I get to the rental place, that that amount is going to be honored. That was not the case on this rental. I was over charged.
One concern is we were charged $20 to attach a tow trailer and $10 to detach it at drop off location. The drop off location said they couldn't do it so we detached it ourselves and were told to call U-Haul about the $10 charge. Also when we unloaded our stuff we discovered that the truck had leaked and it ruined 2 boxes of collectible comic books.
Have used this place before and service is always great and friendly staff and great service.
I reserved my Uhaul online for a Fort Collins location, and instead they sent me all the way to Greely, which is about an hour away. When I called to see why, the customer service lady was rude and condescending. She said I could either accept it or cancel and not have any trailer. It was awful and I'm never using or recommendimg Uhaul again.
Girl working very slow It was fustrating how long she took to help me and her willingness to do it
The process of getting the reserved truck took 6 hours and we had to go to a different city to pick it up. Then we had to drive it back to this location to pick up the car dolly. we had a set appointment time which I confirmed the morning of the pickup.
The items I ordered weren't in the truck. I called multiple times and never received a call back. The mobile check in process is a disaster because there is limited service available. It took me nearly an hour to get my truck! The lady who worked the front desk takes lunches from 12-1 and keeps the door locked to maintain privacy. It would be great to have a second employee available even just to cover her break so that someone is available to assist customers. I even called the customer service line when I couldn't find the lock box and they told me it would be located on or near the building in a big orange box. Well...the key was actually locked in the back of the truck with a special code. I had to wait until the last was down with her lunch just to get the code! I will credit her with this...she refunded all the costs of the materials that weren't there. That was really nice.
Trailer was stored on a 200+ foot driveway in front of a storage location and had to backed in when returned - very inconvenient !!! Also the woman who ran the rental location was unable to assist with attaching the trailer to my truck, so I (a 60 year old man) had to to do that myself ... very unacceptable, the first time I've ever been put in that position after many U-Haul rentals !!! The trailer was not excessively dirty but seemed quite dusty and had to be hosed out before moving my furniture in it. I will never rent from this location again.
thanks for all the help, We appreciate you!
Great service, easy pickup and drop off, no issues at all, not much more to say
Just have the trailer in a area for hook up and drive out -- had to back out about 100+ feet down a narrow drive & turn around - YIKES!! but somehow did it
Better customer service. The trailer was in good shape. The facility is clean. Great price. Convenient location. Thank you for your time and energy.