My experience was smooth and easy, I have no complaints.Adam L.
(U-Haul Neighborhood Dealer)
Green Bay, WI 54303
- Mon–Sun10 am–10 pm
Services at this Location:
One-Way and In-Town® Rentals in Green Bay, WI 54303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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This location was a mess. It was at a gas station and the attendant had no clue so she had to call someone multiple times and they didn't answer. She finally got someone and I had to talk to them on her personal cell phone and they did the pickup forms over the phone. No instructions were given for how to return so when I went back I asked the same lady at the desk. She just smiled and said I could give the keys to her. Well, I didn't get info that the truck was checked back in for return until the next day which made me nervous so luckily I called uhaul to report that I had returned it by my return time of 2pm. Then on my receipt I noticed that I was charged for 4 gallons of gas and a $30 fuel fee. When I got out of the truck it was above the mark that was indicated on my check in form. I will never use this location again. Awful experiencelindsey J.
I was originally charged the daily fee, movers blankets and insurance upon picking up the uhaul. Then when I returned I let them know I forgot to grab the moving blankets and never took them so I'd like to not pay for those. He said okay and then proceeded to charge me $130 â€¦ confusing considering at .99 / mile and I drove 63 miles â€¦ I asked for an explanation, where he then ignored my concerns then proceeds to CHARGE my card while brushing me off and told me to call a number to deal with it. As if I have the time with moving or the extra money to be charged twice ! Moving is expensiveâ€¦ horrible experience.McKenzie S.
The person had to call someone to figure out how to check out the truck and I was charged a cleaning fee after returning the van clean. I have pictures of the cleaned out truck along with my watch showing time and date. This location feels more like a scam than anything.Christian C.
Clerk did not know how to check out the truck, I had to wait and talk to someone on the phone. Truck was filled with previous person's junk. Bed frame, chairs, glass panels, padding, etcâ€¦. When you I told the clerk he told me to empty it by the dumpsterCaleb M.