The individual helping me did not know how to rent me the truck and it took 45 min to pic up. She was VERY NICE but it just took too long. Then the items I paid to rent were not in the truck (a dolly and blankets). I have to spend another 30 minutes driving across town to pick them up.
Monica C
Tri Star Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, NC 27834
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Customer Reviews
- 4.0 Average Customer Rating
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My rental truck drove and ran terrible. I turned it back in early due to the vehicle running in such terrible condition.
Christine EThere was no one present or available the app didn’t let me continue taking pics of the vehicle before it ended
DANIEL CNone of the equipment I paid for was in the vehicle. My recommendation would be to sweep clean the back of the truck not to leave debris and dead bugs in it, as well as to check the equipment rented is inside the vehicle when leaving it at a drop location that is not even a uhaul dealer. The check in process was terrible taking almost an hour and a half due to the app malfunctioning and the consumer,myself, needing to make 4 separate phone calls to resolve the issue to several departments. And I still have not been credited for the furniture dolly and the bundles of blankets I paid for to rent with the truck.
Veronica GThe were helpful when we did the pickup.
Nestor M