My original reservation was for pick up at 1117 N. Jackson in Bloomington, IN. When we arrived at the location in Bloomington the personnel there was VERY unhelpful and did not explain that our reservation had been moved to Greenwood. Instead he just told us that there was no truck for us and sent us out the door. It was not until I happened to call a Uhaul location in Indianapolis (panic searching for an available truck) that I learned about how or why our reservation was moved. PLEASE do better at explaining this process to your customers via email / texts and in person. We wasted hours of our day trying to find a moving truck. Once we arrived in Greenwood, the personnel there was helpful and secured a truck for us.
SCOTT L
Greenwood East Tool Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenwood, IN 46143
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Dirty, racist operator yelling at elderly Asian couple and younger Indian gentlemen while I waited to check out my vehicle. I as a white man was fine in my dealings. Facility had a loose dog and cans/bottles strewn all over the office.
RICHARD PPerson at the counter was very rude.
JAMES SParking lot crowded, disorganized , poorly maintained dirt lot unprofessional
Hollie BUnfortunately would not be a great area for someone not used to driving vehicles of that size. There was a utility trailer parked alongside of our truck with not a whole lot of room to get it pulled out
Austin S