We have rented a Uhaul from Rick's on several occasions and he has always gone above and beyond with the service he offers!Heather M.
Moving Truck Rental in Grinnell, IA at Ricks 66
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Grinnell, IA 50112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Had to wait over 2 hrs for the rental to be available which made me late and had to drive 40 minutes out or my way to pick this up to be asked to come back later.Misty V.
Great Guy very helpful and curious !!Dave B.
The owner, Rick , needs to have a better customer service mentality. He was very rude and wouldn't listen to what we were trying to tell him. We were late getting out of our old residence because he delayed us getting our rental truck for 3 hours. This caused us to pay extra fees. I would NOT recommend renting from him to anyone.Jonathan L.
Very smooth and convenient.Mark M.
I had requested a 15 foot truck after I saw that this place had 3 of them. The rental website said he only had a 10 foot truck. When I picked up the truck the 3 15 footers were still there. This made my one way move back to Texas a nightmare to load and upload without a ramp.Jeffrey H.
Your retirn app is buggy and requires to much effort to use. Will not come back.Douglas F.
Had to return online. When asked if vehicle was clean for next customer I answered NO because COVID-19 protocol say Clean. Then I was charged $25. What a shit hole of a location.Leon M.
Air conditioning stop working on a 12 hrs trip with 3 cats and they got sick cause no air the cab of truck was like driving a saunaTina B.
Rick was very helpful, and called me a day in advance to assure me the equipment was ready.Bradley O.
The issues I had were not related to this location it was the original location and the uhaul representative he was dealing with in Newton.Misty V.
trucks with phone jacks for cell phones.Brian M.
Rick wa excellent!! Couldn't ask for better customer service!!VICKI L.
Everything went great.Dan D.
Excellent help from owner.KEVIN H.
The attendant (owner ?) was quite pleasant.GEORGE M.
Very courteous and prompt. No problems whatsoever!John G.
I'd used online check-in, and already uploaded my license, but it still was done at the location. If that's the case, don't ask me to check-in early.Christopher Z.
Very friendly and easy people to deal with. Perfect Transaction.roy H.
The location we picked up and dropped off was run down and fallen in. We rented at 26 foot uhaul for 42 hours for milage of 230 something and was charged over $430. We rent uhauls monthly. And would think they would get reoccurring customers some kind of discount. The uhauls we rented ran like hell and we kept our fingers crossed during the whole me the truck wouldn't break down... For an over $430 rental fee for only 42 hours the truck should be running flawlessly.EMILY B.
Very friendly and accomodating.Brian V.
The clerk at the Grinnell store was super helpful, and did whatever it took to fulfill my order, despite several mistakes at the reservations desk, and despite a very bad attitude of a lady at that reservations desk. I asked to pick up in Newton. Reservations emailed me to pick up in Grinnell. Before I left for the store, I called Newton to verify pick up location, and Newton store told me Grinnell. I drove 20 miles to Grinnell, and was told there that I was supposed to pick up in Newton. The store clerk called Reservations, and the woman at Reservations gave him attitude that I was wrong and I needed to go to Newton. Fortunately the man at the store was level headed, realized he had the size truck I had ordered, and he completed the additional paperwork needed to fill my order right there at his store. The store is a prior service station, now in extremely run down condition, and the clerk informed that he was leaving due to some major medical attention he needed. For these two reasons I would not recommend the Grinnell location. Later, I discovered that Reservations had also messed up my drop off location. I had requested Manassas, and was given some town over 120 miles away. Fortunately, one call fixed that.James P.
Rick is awesome and always helpful and extremely friendly. Would recommend him anytime!BENJAMIN G.