The vehicles seem to be parked randomly in the parking lot without being within the parking lines. When picking up my vehicle, it was located tightly in between two large trucks making it almost impossible to get the vehicle out. I had to call roadside assistance to move the vehicle parked next to us over a few feet to allow enough room to exit our parking space. Additionally, the parking lot was very dangerous in winter months due to the lack of maintenance. The lot was covered in ice and snow. I had great difficulty getting our vehicle out of the parking space due to the ice causing us to slip and have no traction on the tires. We saw two other people in the parking lot later in the day get stuck in the snow as well. There is also garbage and random items like furniture pieces littered outside of the building. With the snow covering these items, I slipped and fell very hard on a piece of plexiglass laying by the building entrance. The experience outside of the parking lot driving around was great, but this parking lot was not a great experience and is quite dangerous. This parking lot needs to managed and maintained more frequently.
Sydney B
Metro Food Equipment
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Halifax, NS B2W3E6
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Customer Reviews
- 4.0 Average Customer Rating
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Make sure the vehicle is ready to be driven by getting the ice cleared off the roof and snow cleared around the vehicle.
Olivia GThe only issue was difficulty using the app. The lady at this location was friendly and very helpful when dropping off, definitely saved me as the app wasn’t letting me proceed to drop off process
Mackenzie DThe person couldn't answer any questions, she just started. She had to call someone in to look at the van. The guy said you leave the same amount of gas when you get it. It was so close to being empty when I picked it up. Van worked great and clean
BRIAN DCustomer service rep was friendly, organized and helpful. Made renting and returning rapid and without fuss.
CAROL M