Jay is excellent. Polite, friendly, professional
GARY R
Metro Food Equipment
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Halifax, NS B2W3E6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Good job
Matthew CWasn't specifically this locations fault, more U-Haul as a whole. But when a truck is reserved a month in advance make sure there's a truck at the reserved location, and if you make that customer go an hour out of their way to another location to accommodate your lack of trucks make damn sure there's a truck there. Three hours of our day wasted on a wild goose chase trying to secure our truck when it should've been 30 mins tops. I've never had a U-Haul reservation where they actually had the truck I booked ready, but they usually have one at the location I booked at atleast even if it's a different size or a different drop off location required. By far my worst experience with the company to date.
TIMOTHY JFirst time doing this alone. Very friendly clear instruction. Rented a 15 feet truck. Because the ramp is helpful if you’re doing it all alone.
LIAN YThis was a very lengthy process hiring a vehicle with an international license. I understand the process is necessary but I think there could be more information available on the website stating to have alternative phone contacts ready to go, visas, passports, etc if you have an international license. Your email and website states this very loosely. The first man employee I spoke to on the phone was very unhelpful. We were renting a vehicle in Canada using a New Zealand license (and the app wouldn't accept the license). When we called he stated we HAD to have a United States photo identification which doesn't make sense when we told him were from NZ renting in Canada. The phone call ended with him deciding we could not rent since we had NZ licenses. I think your staff may need more training in this area. In saying that the next lady we talked to was AMAZING and deserves the world. She spent over an hour on the phone with us walking us through each step. She tried at least 5 different alternative phone contacts to confirm our identify. I really appreciate her work :)
Mia W