They lied about my return date and up charged me.
KAYLA N
Sunoco Lucky Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Harrisburg, PA 17110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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When I turned in the truck at the Sunoco the lady working behind the counter said park the truck over there and bring me the keys. I parked the truck and took the keys into her. She took the keys and I stood there waiting expecting for her to come out from the counter to go with me to inspect the truck, inspect that I had put gas into it to be at the same level etc.... She didn't do any of that and said turning in the keys will show it has been turned in. I was not comfortable with this and went out to my wife waiting in our car to leave and called U haul Customer Service to ensure this was right. My concerns were, what if the clerk has a friend that comes and picks the truck up to use without doing any paperwork, and uses gas or damages it etc.... I would of felt better having it inspected by the employee, having her check the mileage and gas level and providing me with some type of receipt indicating all of this. But just giving the keys and leaving with no receipts etc.... was not good business practice to me.
RODNEY SI opted NOT to have the smart move insurance. My personal insurance is good. But it was STILL on my contract, and I was charged for it. Was not happy.
Kitty PDespite picking it up at a store with gas pumps the truck was on E and I had to immediately get fuel. It said it was 17 miles to empty. Read the second part below.
David HVehicle ran like crap
Shirlee H