The system auto assigned a place that didn't exist for dropoff, tried to drop off at a real location (after hours) and the online drop off wasn't working. Sat on hold for 2 hrs before I finally gave up and hung up. Took pics to prove I dropped it off and left. They claim to have 24/7 support but I've had this same problem any time I've tried to call after hours.CHERYL S.
Moving Truck Rental in Harrison, AR at Ozark Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Harrison, AR 72601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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We will definitely use again!FRED S.
I had called to let them know I was coming. It would have been nice if they would have brought the truck forward and I wouldn't have had to walk so far to pick it up. I am handicapped and have a hard time walking long distances. They were very nice and professional.DENNIS H.
Very easy access.CURTIS W.
No room for improvements. A+ service, awesome "Tim!" He was our agent for tow dolly. We will be back soon for a truck and another tow dolly.LIDA C.
Same as pickup, app failed regarding taking of photos. Thankfully a person was at that location so I dropped it off manually.James K.
We had to replace the wiring connection on the road. Equipment should be better checked between customers to make sure the lights ALL WORK.CONNIE L.
Customer service was awful. Desk staff was rude and at times had a mean attitude. Seemed like it really inconvenienced her to do her job. I picked up on two different days and attitude was the same both times.GREGORY L.
I would recommend to someone about this. It's worth.MICHAEL F.
Friendly folks. Very helpful.Kevin C.
Staff was friendly and helpful.Debra L.
No problems. I just Dropped off at this locationMATTHEW H.
I was going to rent a Penske truck but they were very expensive. I am glad they were because it caused me to try u-haul again after years of avoiding them. The equipment was well maintained and the price was very reasonable. I will be using them again for sure.ARDEN B.
Make sure previous renter cleans their mess.DANIEL K.
The three staff at the location were distracted with another customer issue and were trying to solve her issue and help me at the same time. The attendant failed to give me a copy of the contract. I had to call National U-Haul office number and have a copy emailed to me. The person helping me didn't take the time to fully help me with my situation, resulting in my returning the truck several unnecessary miles from my actual destination.william D.
Very Accommodating. Easy drop off.Sarah H.
All is good.FRED S.
Love this location! Very clean, helpful/knowledgeable personnel, no wait time for service, and reasonable prices!!!!LARISSA V.
I drove a 19.99 truck around 10 miles... rented for less than 2 hours. Brought it back spotless and was charged almost 60.00 in one transaction and then 6.00 with a 2nd transaction. I was quoted 19.99 plus .79 per mile... was WAY overchargedBLAKE M.
Excellent employee, very friendly ,and went beyond to finish the check in!!!!!Edlon M.
The young dark haired girl that acted rude and as if she HATED her job took care of my rental. The first trailer would not hook up properly to their UHaul truck and she complained that it would be additional paper work to switch to the trailer next to it that DID work! If not for this girl's BAD attitude it would have been a better experience. She needs to be fired for her terrible attitude! The trailer I did end up renting for a 1200 mile trip had burned out running lights. Plus she had the safety chains hooked up wrong! We made it safely to our destination, but I will never rent from this UHaul dealer again!RICHARD B.
I'm a long-time customer of this location excellent service great employee customer relations get 5 out of 5 starsTIMOTHY D.
Tim is always friendly and professional. He is really good at what he does. Best business with Uhaul I have ever dealt with. StanLISA AND STAN B.
Rental was quick, easy, and affordable. Trailer was in perfect working order. Could not ask for anything else! Highly recommendMichael M.
Best experience. 3 extremely helpful and friendly staff members. I will be going back and was very satisfied with the service.Melissa W.