The 11 Extra Miles Should NOT Have Been Charged You were forced to: Drive to a different pickup location you didn’t choose Go farther because of construction Deal with a website outage that delayed you Those miles were not part of your rental usage. They were caused by U‑Haul’s operational failures. They should be removed from your bill entirely. 🚫 2. The Fuel Charge for 1/16 of a Tank Is Not Legitimate You returned the truck with ½ tank, exactly how you received it. Charging you for 1/16 of a tank is: Petty Not aligned with their own “return it at the same level” policy Something they routinely waive when the starting level wasn’t full
Vince N
Super 8 Hazleton
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hazleton, PA 18202
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Customer Reviews
- 4.5 Average Customer Rating
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Should have a hitch rental option for people who don’t have a need for the smaller hitch ball set ups once they are done towing the smaller trailer units.
JOSEPH CMr. Ghandi was exceptional when Icame in to reserve a truck. I had to reschedule and he was great about it. Very pleasant and professional. And he remembered my name when I came back to get the truck. I highly recommend; you won't be sorry!
nanci bStaff was very helpful
Keith WReally nice guy to work with. The rental was really quick and easy. I’ll use Forrest again for sure!
Jerry W