I dropped the keys off Monday around 7pm. The hours listed said 24hrs, so there was no way for me to know if that was "after hours". There was no one there so I called the number and he told me to just drop off the keys and check out with the app. I explained I didn't have the app, I went into a u-haul office to rent the truck. He told me just drop the keys off and he would check it in when he got back. He checked it in the next day, adding an extra day onto my charge, and charged me $75 for "cleaning". I took the time to clean it before returning it. Moving is hard enough without being swindled.
Walter L
Lightning Bolt Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Heber, AZ 85928
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location address needs updated and the phone number is for a separate location
Janet SYou need to make sure people only do mobile pickup cause no one is there….
Sami DGreat service
KAREN TEasy access
charles b