I was told by both the owners and U-Haul that this location was open until 5 PM. After driving almost 3 hours to a new town, I arrived expecting to be able to speak with someone in person about a few things before completing my drop-off. Instead, the owner had closed the store at 4 PM and chose not to respond to calls or any other form of communication. I had called hours in advance to confirm the location and its hours, yet I was still left sitting outside in 100-degree heat for nearly an hour on the phone with U-Haul customer service trying to figure out what to do. If being available during the advertised business hours is too much a chore maybe consider a different type of store
Taylor V
J&H Motors LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Henderson, NC 27536
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This location is totally top tier. I have been renting for years and happy that I found this location.
Helen CNothing everything good
Alford BI was very satisfied overall. The appointment was very smooth and the gentleman was extremely polite and friendly. He helped me hook up the trailer, checked all the lights and I was all set. The parking lot was very spacious and I was able to to drop the trailer off with no issues. I definitely will rent from him next time.
Andrew BVery nice guy
Barbara H