Very poorly managed store and very bad condition of the Uhaul trucks. Staff didn’t care. App sucks this time. Very bad location overall. N first time the worst experience with Uhaul
Sandeep B
West End Mini Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Henrico, VA 23294
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Customer Reviews
- 3.5 Average Customer Rating
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They were a great help
Laurence MCan't think of any improvement needed - this was another *excellent* U-Haul customer experience.
CHRISTOPHER LThis location is not safe. The employees were helpful, but a patron threatened to murder and stab me, and was not afraid to do so in front of several people. Would not recommend.
Logan HMy scheduled reservation was at a different location. Uhual customer service was able to schedule a pick up at this location. This location was small but the staff inside was able to help with the key box for key pick up. The key box locks were difficult to use and the key was not in the designated lock box.
Tammy G