The location is a gas station in which they required me to fill out on a laptop the same information I filled out when filing the reservation. They do not provide any assistance. Both with the dolly and the hand cart. The staff were more than difficult to deal with and the customer service was incredibly poor. Not the type of location to be renting out UHaul when they can't speak English. Whole process was more than a headache for the cost. I should not have to carry the dolly and hand cart back in myself when I'm.paying you for the equipment. Overall very displeased with the whole situation.
Benjamin S
Lake Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hermitage, TN 37076
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The truck was very loud. It sounded like it had an exhaust leak.
MICHAEL LAs a easy and quick pickup, after doing the deal online, it's the perfect site. No hassle and when returning, you have the gas right there also. nice job.
Alberto PThe site would not let me go to the next screen when after taking the pictures in the site. So I don't know if they received them. It was in great condition when I left it. There better not be any charges incurred because uhual site crashed while I submitted full tank and Mileage levels and pictures
VIRGIL DI’ve rented from them twice now. The interactions were seamless. (Except they didn’t have the furniture blankets I had to get them at a different location.). Every thing went smoothly and quickly. Thank you
SUSAN L