Reserve 20 footer hauler truck on a friday @ 10am [called station early morning before to check up on the truck availability (it was not ready until 3:30pm that day; because of wiper trouble)]; I was instructed by the Booker/sales clerk. to standby for their call... so I waited; finally gotten call & said the truck now is okay & available or 4pm... so went station & pick up truck @ 3:30pm [didn't see the logic of timing arrangement that has been made]; my thought-thinking if a customer like me or anyone else renting a hauler truck pick up time @ 3:30pm [renting it for one day] anyone would expect it to be returned @ 3:30pm the next day [that is the official one day truck rental agreement it should be]; not only that (2ndly the weather was also a factor to also considered as a delay; reason is customer don't want things in a carton boxes becomes all wet during Dooley cart loading process; cause it weakens the boxes). I no compassion or courtesy on d part of the Company Business Agent that day; as a customer I sense that workers are not communicating well w/ each other for a good transition service w/ their customers... they have to do better than that. Please treat the customer fairly & honestly. The old saying, "honesty is the best policy..." Thank you very much U-Haul... I've your customer for over 18 years... I've so good in the past... but now you are out of shape; so shape up & treat your self & your fellow Company workers well... I am sure all will work out sooner or later for good. Oh well... It could be Covid19... It's understood. Praying for greatness... Always. Thanks U-Haul for your past great service... MAHALO & Aloha...
Moving Truck Rental in Hilo, HI at Affordable Self Storage
Moving to or from Hilo, HI 96720? Get FREE truck rental rate quotes at Affordable Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Affordable Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Hilo, HI.
Cargo vans and pickup truck rentals in Hilo, HI
U-Haul cargo van rentals and pickup trucks in Hilo, HI are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Hilo, HI 96720. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
John provided excellent customer service with professional expertise and courtesy. This was especially wonderful and appreciated given the real-time pressure to handle multiple tasks and customers simultaneously. John gets an A+ in my book, a rare distinction.
Great customer service thank you
The employee from North Carolina and Juan are excellent
The person checking us in was very rushed, and didn't give us much instruction. When we brought the uhaul back, we parked in the wrong place because we had no instruction. The person accepting the uhaul back wasn't happy with us because of where we parked.
Employee was very helpful and professional
Very easy to rent and friendly staff.
The van ran perfectly ! out of all the rental moving vans I have rented throughout my 60 years of life this one ran the best !!! good gas mileage to boot, excellent customer service and priced fairly. Exreior was a little abused but I wasnt taking it to an Auto Show . Thank You Affordable Self Storage / U-Haul !!
Vehicle pickup could be faster - but I suppose then two agents would need to be present. As is, lines, lots of paperwork, and confusion about parking options etc can make pickup a pretty drawn-out process.
Awesome customer service! They made it very quick and easy to rent the pickup. Highly recommend.
Very professional service. Very respectful. Staff members were awesome. Highly recommended.
Customer service was excellent- very pleasant and easy to talk to amd extremely organized. Made a stressful days so much easier, thank you!!
Nothing really staff was very helpful and professional.
Staff are friendly and professional, however the truck was not cleaned well. Upon receiving the truck I could smell a strong odor of marijuana in the cab and back. I eventually located a marijuana joint in the cup holder in the cab.
Always great service.
The young man that assisted us is super sweet. He is professional and very kind Great experience!
This location is awesome. The people there are great and the trucks are ready to go. Easy check in, easy drop off. My experience was great.
Already have recommended to friend!
Truck was a little busted up, but it worked well for what I needed it for.
Easy check in. Got out, moved my stuff. Brought it back with easy check out. I have never had a problem with Uhaul. This location in Hilo, HI. was great, so great that I'm using them again in a week.
Friendly and helpful staff, will definitely recommend....
Bring the truck to my door...