Very pleased with my service, especially since it was Sunday. The gentleman was very helpful.ASHWORTH S.
Moving Truck Rental in Hoffman, NC at Family Car Sales Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Hoffman, NC 28347
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The employer who works there was fantastic. He went above and beyond IOT make my uhaul experience great. Definitely going back to do business with his in the future. ThanksLukasz H.
the lights did not work, I only had brake lights and directionals so I had to drive with the flashers on the whole time, also the tires are 1/2 baldSteven C.
The gentleman who rented to us was very polite, respectful and helpful, the service aspect was very pleasant, however U Haul waited a full 5 days to debit our account! This put us in the negative. We will be using another company in the future if the option to pay cash is not therre.Tracy K.
The trailer was great, and the location was very easy to work with.James B.
Kevin was super friendly, professional and very easy to work with! I would definitely rent from him again!Tony B.
In and out about 30 minRay P.
The uhaul representative here was very helpful. No problems at all with this location.Keith H.
Pick up location supplied th wrong hand truck but quick made arrangements for me to pick up the correct on at another locationThomas D.
Excellent customer service!Melissa B.
I would like to be refunded the 2 days I didn't use the truck. I turned the truck 2 days early and asked if I would receive a refund on those 2 days. Said U-Haul would refund tho2 days. ThanksTerry B.
My experience was great and I can not think of anything thqt I would have had done differently.Earlene M.
Excellent customer service... Truck was ready to go when I got there... Very friendly... Would definitely use them again if the need arose. Thank you so muchSuanne S.
Great service. Met us on time and exchanged the truck when we underestimated the size we needed.David L.
Everything was perfect. Easy pick up and easy drop. Great job!!!Terry T.
Super helpful and kind.William R.
Nothing! This location was great and treated us well. We will definitely drive the extra distance to rent from this location again. Thanks!James J.
Great person to deal withroy M.
Big fan of local business and the owner came in on short notice on a Sunday morning, and let us return without prior coordination on Labor Day. The trailer was pristine and he helped us hook up to our truck. I would definitely rent again from him.Richard B.
The GPS location of the drop off location on the map brings you to a dead end dirt road 4 miles from the actual address of the drop off location.Alexis T.
The vehicle only had 56,000 miles on it it runs like crap uses a ton of gas and I feel I should be reimbursedMichael B.
Good job, quick and easy.martin L.
The manager ther was very helpful and courteous.William B.
The truck and transport were 48 miles from the house. Uhaula did not bother to let us know the pick up was changed. I called multiple times trying to get the order corrected. One call in i was lied to. Tbe person said they were traffic. Yet traffic closed at 7pm and it was 9 pm. When my daughter went to pick up the truck the man was very rude and condisending. Told my daughter she could drive the truck because she was a woman. So her husband drove the truck. The got loaded amd headed to there destination. I called to make sure nothing else was chamged since I got a text message that uhaul had changed the drop off. Which yes they added more miles but no extra has for all this extra travel. They unload. Amd drop the truck off at the original drop point. My son in law took pictures of the truck and transport. Oh i forgot to mention i ordered a dolly got upgraded to a dolly the the man in hoffman nc desided he wanted them to have tbe dolly. My daughter showed him the invoice and after a battle with this rude condisending man he unhooked the dolly and hooked the transport up. So when my son in law gets to his destination at like 11pm Sunday night. He couldnt find the drop box. So i call n they said they wamted at a different address. I explained that the supervisor of traffic said it was open ended and we could drop it anywhere. My son in law grab everything out of the truck and shut tbe door. I told him just to go back in the morning since we still had time on the truck. MY son in law calls and lets me know he had locked the key in the truck on accident the night before and no one was at the store. He call uhaul. They tell him that the truck is totally insured so nreak the window and get the key because we would have to pay additional money if some came to unlock the truck. I called amd the man Niki I believe he said his mame was. Said not to worry. The truck would not be considered late since it was on the lot 2 days early and you could see the keys were in tbe truck. Now tonight I get an email stating they charged me $25 to clean a clean truck and another fee for the truck not being delivered 2.7 miles down the road after i was told on the phone that it was ok to leave it there that i had an open ended drop. I am extremely dissatisfied with Uhaul. And their associates, false peomises and information. I have reqested all tbe phone call recordings. Which it has been 3 days plus and still no copies.Tamara B.