The people at the local office were excellent. As for U-Haul corporate, their request for me to photograph the vehicle myself before leaving the location was most unsatisfactory. I am not great using a telephone as a camera in the first place and then to make matters worse they wanted me to use their app to record photos of the vehicle. I guess I wasted 10-15 minutes to take the requested photos and finally gave up since as nearly as I could tell the app was not working. It looked like it accepted the photos but then asked for them again. If U-Haul wants photos, they need to be taken by U-Haul employees. It is ridiculous to burden the client with this.
James P
Clarks Family Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Holly Hill, FL 32117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Truck was dirty on the inside and outside. Items left in truck from previous rental; chapstick rolling on floor and got under my husband foot when excellerating, pack of black and mild cigars, lighter & charger. Ordered a dozen blankets, they had 4 balled up. Was asked to pick up 6x12 enclosed trailer, per U-HAUL to take one way for them and The Daytona U-HAUL location could not get trailer lights to work after waiting an hour and 20 minutes. Was told by customer service I would get a call from Steve a supervisor and that never happened. Very frustrating experience that won’t happen again.
MICHAEL MThe pick up and drop off of this rental was such an easy process. The staff was so welcoming and kind making us feel like family. We would absolutely use them again, and in fact, brought our Jeep in to have the oil changed shortly after returning the Uhaul. Great experience, thank you so much!
ANGELA RGreat customer service, very nice person .
DONNA GThe employees here were so ftiendly and helpful. Pick up and drop off was very convenient
CYNTHIA H