I have an account and made my reservation online. When I arrived to pick up the trailer, the charges were substantially higher than what I had seen online. Agent had charged me for roadside assistance and insurance which I had SPECIFICALLY rejected when making my reservation. This resulted in what would have been nearly a 50% increase in the fee. When I protested, he removed the extra charges, saying "I put those on all of them, everyone usually wants them." This is a dishonest business practice I won't do business there again. Also distracted, talking on the phone while making me wait in the middle of our transaction.
Matt L
Davis Portable Buildings
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hot Springs, AR 71913
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Made moving easy. Good customer service.
Leonard GEveryone that helped me was extremely professional and kind! Highly recommend
Joe DGreat Customer Service
Brian KDON’T LIE TO CUSTOMERS!!!!
Darla R