I was rented the wrong item that I requested and the hitch was faulty. Thankfully there were no accidents and I was able to utilize the equipment I was rented for some of the reasons I rented but not all. Staff was not friendly once they realized they rented me the incorrect item. The gentleman working did help after the female employee was rude.Jessica P.
The Good Life Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Hot Springs, AR 71913
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The person who took care of us is very accommodating, no problem when returning the truck, she is a nice lady.Lea M.
This drop off location was forced onto me by Uhaul, and was significantly out of the way and much further than other Uhal locations. The added distance, forced on me by the company pushed me over my mileage limit and added money to my rental. I spent significant time on the phone trying to change the return location, to no avail.Paul R.
The trailer has expired tags !!! It is not street legal according to the Arkansas Highway Patrol so it was unusable.Brenda B.
The corporate office took my reservation and secured it with a cc for 8 am the morning of pickup knowing it wouldn't be returned until 9:30. Well I had 3 workers waiting at $25 hr for 1.5 hrs that cost me $112. Then they charged me $429 for a trk and transport that was quoted to me at $279. So I got a trk that was disgustingly nasty 1.5 hrs late that cost me $112 and at 55 mph it shook so bad I had to slow to 50 mph them they charger me $43 for mileage that the trk was over on. They gave me 250 miles knowing it would take 332 miles to drive to my destination. My last U-Haul ever, I will actively discourage people to use them. I'm done with U-Haul. I hope I can keep as many as possible from using you people. People, STAY AWAY go somewhere else just not uhaulRandy B.