I found the desk receptionist to be unhelpful and rude. My pick up was assigned to a mobile process that was confusing and hard to navigate. She was sitting there with a computer and watched me struggle with that stupid system. Further, I was not given the code to the gate to return the vehicle and the office was closed when I returned. Luckily, someone was on site to give me the code. However, if I would have left the truck outside the secure gates, it would have been a huge problem. I will never rent from this location ever again in my life. Unhelpful and ratchet.
Auna H
Cullen Public Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77051
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Customer Reviews
- 4.0 Average Customer Rating
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Keep up the good work
JOVONDI WThe lights were not working, so we were told to switch to another at the same pickup location. We tried 2 others and none of the lights worked. So we kept the same one and called roadside service. They came out after we reached out destination. But it was a long process
REGINALD AEasy and fast service
Karissa HThey were awesome!!!
NATHANIEL W