No one explained to me that this was a no human drop off place. I would have returned the truck on time but we could not find a way. I was researching how to contact U-Haul when I found the remoter return process. It needs some updating. I took the pictures but you cannot download. You have to take in process (not a big deal). It actually took a ton more time than dropping off with a human. You need to have a way to know ahead of this is electronic or human drop off. I want a human.
CRAIG H
Tri State Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Huntington, WV 25705
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Took 2plus hrs to get Checked in then the truck shuck alil when first driving it and then rep transferred me to three different people and then got hung up on
Rhonshea HOnline drop off should be eliminated.
Don H