My phone died so we couldn't get to the information to return the truck. We tried going to the people at ther place and they didnt want to help us and said they were closed. How were we supposed to return the truck then? A guy finally came out to help us, told us we didnt refill the gas tank. So we went and got gas, by then my phone had enough charge to use the app.
Moving Truck Rental in Huntley, IL at MB Garage
Moving to or from Huntley, IL 60142? Get FREE truck rental rate quotes at MB Garage.
Get FREE moving truck, pickup truck and cargo van rental quotes at MB Garage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Huntley, IL.
Cargo vans and pickup truck rentals in Huntley, IL
U-Haul cargo van rentals and pickup trucks in Huntley, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Huntley, IL 60142. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Rental Pick up Location was closed on Saturday and Sunday - the days of my rental so there was no local help, I had to call the 800 number to help out the because the app process was slow. It took about 30 minutes to check out the truck. The app & web page would not work to check in the vehicle, I had to call the 800 number, which took more time It took about 1 hour of my time to check in and out the vehicle - way too long.
Equipment....the mirrors do not adjust enough......
Easy transaction with friendly staff.
Always a pleasure to work with Manny! Love the GMC cargo van.
Very efficient service - no time wasted on phone or with pick up or drop-off. I had to sweep some dirt out of the trailer but everything performed well and the people were very helpful!
Manny is anyways great at giving fantastic Service
Manny was GREAT! Offered suggestions that saved us a few dollars. Helped connect trailer to vehicle. Gave some helpful tips on how to handle the trailer. Just a fantastic experience.
Manny is a great guy. Wonderful team. Very helpful. Always like this place. Helps to have a Uhaul close to home.
Nothing..it was great!!
Didn't get a receipt. You should be asking about the whole process, not just the pick up and drop off sites. I was satisfied with the people and trailer once we pinned down where we were supposed to pick it up. The UHaul process isn't that great. I thought I had a trailer reserved close to Conover, WI for a specific date. I called a month ahead to reserve it. We ended up having to go way out of our way to pick it up. When I complained on the phone, I was told your policy was that you'd guarantee me a trailer, but couldn't guarantee how far I'd have to drive to pick it up. Not acceptable. Will never rent a uhaul again. I'd buy a trailer before renting from uhaul in the future.
The UHaul desk was not easy to find. Manny was friendly enough but DID NOT walk out with us to help us find the vehicle or give any instruction. We were not aware until we arrived at our location that there was a small leak in the roof. This leak issue was written on the back of or ticket but WAS NOT pointed out to us. Luckily there was no damage, only wet blankets. Also, less than 24 hours before our scheduled pick up time we were told we would have to go to this Huntley location NOT our "preferred spot" (fine print) in our home town. We had to drive 45 minutes to pick up the truck. Appreciate the extra day & 50 miles but think this is poor customer service. Why couldn't the truck have been brought to our preferred location? We had to concede as there was not time to make changes with the movers.
Was told our "U-Haul guy isn't in today, we'll try to figure it out". Tried to find me a car hauler when I reserved a 6' x 12' closed trailer.
First off I reserved the truck near where I live in Rockford way before time then Uhaul cancelled that and made me drive an hour out of my way to Huntley to get the truck. I called the new pickup location the day before and spoke to the owner. He said he would be open at 9:30am and would have my dollies ready to go. MB Garage where we were picking up the truck was not open as promised. I spoke to his next door neighbor and he said MB Garage is NEVER open on the weekends. So I was lied to. I even told him that Uhaul called me and said I could pick up the truck at 9am. And he strictly said I could not pick it up until 9:30am when he opens. He had no intention of opening on Saturday, so why did he insist on 9:30am when he knew I would have to use the self serve option. Then on Saturday after waiting for him to arrive, we had to spend almost an hour using the self service option on the phone. Then we found out he did not put the pads, or both dollies in the truck as he promised. We had to get those from another Uhaul location and it wasted another hour or so. After waiting for a while for MB to open, I called the Uhaul 1-800 number. That was another joke. The first guy had to transfer me. Then the 2nd guy just sent me a text with video and got me off the phone. All the video said basically was to log in to my Uhaul.com account. The first and 2nd guy could have just told me that. What ever happened to normal communication? Once logged in to my Uhaul.com account, the steps were pretty easy and the video was not needed and redundant. What a time waster that all was on top of the other wasted time.
Uhaul sent us to 2 separate locations for drop off. We did not need the responsiblity of unhitching the trailor. Uhaul area supervisor said they would NOT charge for additional days after relocating. Charged us the extra days, and tried making up with a $25 credit that barely covered the gas back and forth.
Great service good and knowledgeable staff Thank You
Van was not clean (driver's area). Its a cargo van so no big deal. The location is VERY convenient and it is VERY VERY easy to rent a van simply with your phone. Great process!
Requested moving blankets with my order. No blankets were available. Also, I was moving from Cary, IL and requested a pick-up in Crystal Lake, IL. Because I was using the vehicle for a one-way move I was told I couldn't use any of the vehicles in Crystal Lake despite placing the reservation well in advance. Felt like a second-rate customer because I was using the vehicle for a one-way move.
The owner was very nice and very helpful. He seemed like he cared that I have a good experience.
Manny was AWESOME! Thanks for going the extra mile with your incredible customer service!
Easy access, quick service, excellent staff.
Shop owner and his crew the best!! Always have great equipment and outstanding service!!!
The owner or manager Manny is very efficient friendly, and helpful.
Great service from shop owner!! Equipment in perfect condition.