someone within the company stole thousands of dollars worth of goods from me. their are two doors in this unit. my lock is one one, the other on the second door is a company lock. upon return, I discovered the theft. I reported it to the manager. he said they cannot do anything. call the police. I will file a report with the sheriff department. zero heating or cooling, no cameras indoors. do yourself a favor and go to a reputable U haul or similar location in Carson City or Reno. The place is totally run down. Last year they lost 85 customers after they jacked up the rates by 30 percent.
Terry J
Alpine Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Incline Village, NV 89451
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- 4.5 Average Customer Rating
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Very easy process
DOUG FIt was a great experience.
Jeanne FStaff were friendly, informative, and professional. The truck was prepared well ahead of my arrival, and the team were patient in explaining the steps to get ready. Possibly best Uhaul experience I've had.
ANTHONY FWe initially reserved a truck on W. River St. in Truckee. We were later switched to the location in incline Village, which was not nearly as convenient. U-Haul needs to update their system so that you are only reserving at the location in which you intend to pick up your truck.
Dwight H