The lady we dealt with didn’t seem to know what she was doing. She was very friendly and tried to be very helpful. She told us if we did not use both bags of blankets to keep the one tied and we would not be charged for it. When we returned our U-Haul to bellefontaine they said that’s not true. Once you leave with them you have to pay for them weather you use them or not. We did our rental under my husbands name and we had an alternate driver. We was going to give her my husbands liscence and then the alternate drivers liscence. She said she only needed who would be the main driver and what we did after that was up to us she wouldn’t see it but don’t get pulled over. I was a little confused why it asked for an alternate driver then. The rental was changed to our alternate drivers name and the lady in bellefontaine told us if my husband had had an accident he would not have been covered because she didn’t have him listed on the rental agreement. Thankful nothing happened but that is very concerning as we told her we were just trying to be sure we did things the right way.
TIMOTHY R
Beechgrove Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Independence, KY 41051
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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My interaction with this site and with the equipment was perfect. Everything was great. Smooth pick up and drop off. They checked that the trailer was all hooked up correctly and working the way it should. 100% will use this location again.
CRAIG PThe vehicle we rented was misfiring the entire time we had it. Better maintenance of vehicles is imprtant.
Laura BThe staff were very friendly and pleasant. Will definitely recommend!
AMANDA JEasy check out and check in. Friendly and knowledgeable staff at this location. Convenient spot for me.
MALINDA S