Self Storage Units in Independence, KY, 41051
(U-Haul Neighborhood Dealer)

Beechgrove Self Storage

1094 reviews

4290 Richardson Rd   Independence, KY 41051
(Off Dixie Hwy)

(859) 371-4550

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 8 am - 3:30 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 7/4/2021: Closed

Storage Access

  • Mon-Sun: 24 hours

Services at this Location:

Contact Us

(859) 371-4550

4290 Richardson Rd
Independence, KY 41051
(Off Dixie Hwy)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 8 am - 3:30 pm
  • Sun: 9 am - 12 pm
Special Operating Hours
  • 7/4/2021: Closed

Storage Access

  • Mon-Sun: 24 hours
  • Free towing inspection
  • 24 hour customer return

Features Available at this Facility :

  • All prices GUARANTEED for at least 12 months!
  • FREE use of the dumpsters
  • 24-Hour Access
  • Electronic Gate Access
  • Fenced/Walled Perimeter
  • Video Surveillance
  • Climate controlled
  • Drive-Up Access
  • Ground Level Access
  • RV/Boat Storage
  • Lighted Units
  • Powered units
  • ASSIGNED parking spaces
  • Online payments
  • Boxes & Moving Supplies
  • Carts and dollies
  • Deliveries Accepted
  • Forklift Available
  • Intercom system
  • Interior Storage Units
  • Low cost insurance available
  • Onsite fax and photocopy
  • Short and long term rentals
  • Vehicle Storage
  • U-Haul Trucks & Trailers

View All Features

  • Free Stainless Steel Lock:
    Other specials: prepay 6 months, receive a 5% discount and a FREE lock. Prepay 12 months, receive 13th month free, NO administration fee and a FREE LOCK.

There are no rooms available online at this time.

Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.

A couple loading a U-Box Container

U-Box® Containers for Moving and Storage

We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Storage Customer Reviews

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Average Customer Rating

1094 reviews

Let us know what you think.
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Write a review
Rating:
5.0

The reason I moved my things out of this unit is because of the rude lady in the office who had the audacity to charge my account without warning. I came to move some stuff out of my unit on a Sunday since we are moving into a house. First of all, they were doing blacktop which I was unaware of. I didn’t receive an email or a text. Also, I wasn’t the only one there. A couple people were also angry about this as they too were trying to take things out of storage. Second of all, everything in my unit was waterlogged, covered in mold and completely ruined. I had to throw away brand new couches, mattresses, a brand new crib and all kinds of household decor because of this. The dumpsters were full so my husband did his best to put things where they could go as quickly as possible since the blacktop people were yelling at us to leave, which was also extremely rude. Us and some other people were scrambling to get our units taken care of and get out of there. It was also raining so I don’t know how they were going to do blacktop anyways. What really made me upset was, a lady named Sherry called me on Monday while I was working. I called back and no one answered so I was routed to an automated system. A guy answered that and told me he didn’t know why they called and left all my information to have the lady call me. The next day, still no returned call, so I called back again with no answer. The automated call center assured me my note was in there and that someone would call me back even stating they sent out an email to the specific person who called me. I was in New York at this time for a family funeral, when Wednesday I noticed a charge of $150 was taken out of my account. I was obviously enraged since no one had returned my call so I could tell them my unit had water damage and I was dissatisfied. I immediately called the unit and would you imagine, someone actually answered. The lady the answered my call was one of the rudest individuals I have ever spoken with in my life. She explained she charged my account because she is “5’2” and doesn’t like cleaning up after people” she also stated that she “didn’t care my stuff was ruined”. When I told her about the blacktop people she stated “we called and told everyone.” Which was also false. She ended up hanging up on me. I made my husband call back because I was so enraged. When he called and explained everything to her again, she explained she’s too short to deal with the dumpsters and that’s why she charged my account. She also stated she saw me personally on camera overflowing the dumpsters. I am 5 months pregnant. I didn’t put anything in a dumpster. I even asked her if she charged the others who were there the $150 because they too were putting things in the dumpster and she said no she didn’t want to charge them because we had more things. She also then said she was charging me another $150 because “her boss said she could”. When we asked to speak to her boss/supervisor she stated he was out of town. We then asked how he approved of her charging my account fraudulently again if he wasn’t there to hear the situation and she hung up on us again. I called my bank and they put a claim on the charge. I also canceled my card and filed a report with the damages that were done. When we returned from New York, my husband went and emptied out the rest of my unit and we ended up renting somewhere else. My husband went in the office and talked to a different lady who stated what we went through was wrong and my husband even mentioned how the dumpsters were overflowing that day so he had to put some things next to it. She responded: “That’s fine. Rumpke takes care of that anyways. We don’t touch it.” So the lady that’s “5’2” with blonde hair and a massive attitude had no right charging my account. I was a loyal customer for over a year and never missed a payment. The lady I dealt with on the phone is a disgrace to your company. I really hope you guys get her in check and work on your customer service skills for the future.

Malina M.  |  Overall Experience 
Rating:
5.0

Sherry is wonderful. She is very efficient and helpful and professional. Thank you!

Timothy Q.  |  Overall Experience 
Rating:
5.0

My experience here was GREAT! The staff was sooo friendly and helpful. The units that I had worked out very well for my needs. I have also rented trucks several times and that worked out great too. Wonderful job Beechgrove! I am retiring so it's time to stay home. Thanks

GARRY D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy S.  |  Overall Experience 
Rating:
5.0

I have been a customer at this location for many years, and have been completely satisfied with the facilities, and with the service I've received. The staff are always pleasant and helpful. I highly recommend Beechgrove Self Storage and Uhaul.

DAVID K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael E.  |  Overall Experience 
Rating:
5.0

Friendly and helpful staff Would highly recommend

Robert M.  |  Overall Experience 
Rating:
5.0

Great place to store stuff. One day they thought I forgot to lock up my unit and they called me to let me know. It turned out to be another unit but I appreciated the call anyways. Secure and easy access to your unit.

Tim S.  |  Overall Experience 
Rating:
5.0

The owner was a jerk and he needs to get him a new shirt he has been wearing that one for ten years

James L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Toni M.  |  Overall Experience 
Rating:
5.0

Customer service 2nd to none. Very clean place. Great people work here.

Chris H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meghan W.  |  Overall Experience 
Rating:
5.0

I would recommend this location to all my friends and family. Very friendly owners. Easy to talk to and very knowledgeable. I would use this location again.

Ramon R.  |  Overall Experience 
Rating:
5.0

Great facility, just had to tighten the belt.

KENNETH S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cory K.  |  Overall Experience 
Rating:
5.0

This was an excellent experience and Jesse was terrific. He went above and beyond to help me with everything and I really appreciated that. I would recommend you to everyone!!

Elizabeth W.  |  Reservation 
Rating:
5.0

Everyone is friendly and helpful...

Charlene M.  |  Reservation 
Rating:
1.0

It's really hard to leave a good review when you find out that you were lied to!

Jennifer L.  |  Reservation 
Rating:
5.0

We are very please with the storage unit. Check-in was seamless and Sherri was very friendly and provided with all the information we needed.

JAMES P.  |  First Impressions 
Rating:
5.0

John is extremely easy to deal with and quite knowledgable of what will fit in what size unit. Facilitity was extrememely clean and proffessional looking

BARRY C.  |  First Impressions 
No reviews have been submitted for this location.

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