The location was satisfactory but the overall rental with uhaul was not. May initial pickup location was changed at the last minute to a location that was future from my home. When i complained about the distance it got moved to a place closer to my home. I tried calling that location the day before my pickup day and they didn't answer so I called your 800 number and found out that they didn't even have the trailer. I will second guess using U-haul in the future.
JOSEPH E
American Store & Lock
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Matthews, NC 28104
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I appreciate that the trucks are parked in a way that makes them easy to access and drive off the lot when it is before office hours.
Mark EGreat easy experience
STEPHANIE MIt's very close to my house. I remember when it first opened, it was a tiny place and a bit challenging to maneuver a truck in. They've improved it by adding more space. The pickup and delivery process was simple and safe. I recommend this place to anyone who needs a rental service. Thank you.
Reender PCargo area had a sticky floor and smelled like fermented garbage. Had to clean it myself. I paid in advance for the hand truck but didn’t use it and was charged anyway.
JEFFERY H