I am very happy with the customer service.
Michael M
American Store & Lock
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Matthews, NC 28104
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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There was no one at the office when I arrived for pick I had to sit on the phone with customer service for and hour to get set up for mobile pick up, I had movers waiting for me to get to the house with the truck it cost me and extra 200 dollars of dead time because I couldn’t get a truck
Chris WNothing at this time
Katherine MAfter hours. Small lot and packet. No real place to park truck. Not their fault just had a lot of trucks. No human interaction.
Brad FBetter training for employees, especially this man, on how to treat customers. His way makes customers angry and respond in an unpleasant manner.
Kathy M