Carl, the manager at Main Gate Storage was VERY helpful, excellent!!! I had trouble understanding U-Haul customer service from the start. Phone call to Sherwood location where we thought we would be picking up, went on hold, then went directly to U-Haul Customer Service. After getting started with information, was told to finish on app. CService rep had some info wrong, I was unable to correct it on the app. I received notice that we would be picking up at Main Gate, called Carl, he finished info and said we'd complete it upon pickup on app.Very satisfied with Carl and Main Gate, not at all with U-Haul Customer Service and app.
kevin R
Main Gate Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, AR 72076
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Maybe a clean uhaul at pick up I was told to just hit it was clean and the back was dirty as well! But I cleaned it good for the next person! If I wasn’t moving the same day I would have went else where!
Sandra HEverything was great and the Clerk I spoke to was very accommodating. He needs a raise
Shonta DFind less pricey insurance, I think you are our of line, or making money on insurance too, that with the tire/battery disposal fee....EVERYONE has tire fee private or business, batteries, we'll, last time I checked there is no disposal fee but a core charge that can actually be a profit, especially when you charge a fee on top, I'll love to take care of battery disposals for you!!! I can use the money! I just wish you'd give a set fee that doesn't have a bunch of hidden ad-ons, that way we can plan ahead better
Jay HNo contact with Personnel. Paperless contact
Jose A